Recovery Housing Team Leader

Permanent, full-time post 37.5 hours per week
Location Birmingham & Worcester
Salary £26,597 – 28,356

Emerging Futures’ greatest resource is its people, so we also offer our employees generous annual leave, pension, employee assistance programme and other benefits.

As the Team Leader for our recovery housing service, you will provide strong, visible operational leadership and direct line management to the teams responsible for the delivery of the Birmingham & Worcester housing provision.

Our staff teams provide housing and recovery support to people who have a history of substance and/or alcohol issues engaging with CGL and Cranstoun Substance Misuse Services and who are experiencing accommodation problems. You will create a culture to support the ethos of the organisation and provide values based, clear, and passion driven operational leadership to your teams.

Alongside the Housing Manager, you will take responsibility for the overall health and safety of the properties and the health and wellbeing of tenants, ensuring we are offering both opportunistic and structured interventions.

This job is for you if…

• You are someone who is committed to our passion statement and shares in our belief in the inherent capacity and potential of all individuals, and that empowering individuals to support each other leads to positive change; not only for themselves, but also for their communities.
• You are passionate about recovery and an advocate of asset-based, collaborative working practices from first point of contact, with a long-term vision to create hubs for sustained community development.
• You are passionate about improving the health and wellbeing of those experiencing homelessness and rough sleeping and can support complex individuals from first point of contact to resettling in their own home.
• You are fun, approachable, energetic, confident, warm, empathetic, ambitious, flexible, resilient, discreet, organised and professional.

What you will be doing:

• Holding managerial responsibility for the staff within your team to ensure a skill mix and ensure robust systems are in place for general and clinical supervision.
• Managing all employee relations (HR) issues within your team and support the recruitment, induction and training of staff and professional volunteers.
• Together with the Housing Manager and Regional Administrator, supporting the financial management of petty cash, systems, rent collection and housing benefit payments including liaison with the Local Authority to ensure benefit claims are submitted and processed efficiently and effectively.
• Ensuring Birmingham & Worcetser services are accurately reported through the relevant systems, e.g. INFORM.
• Implementing and managing systems to ensure residents are safe, meaningfully engaged and moving forward in their lives.

Some of the skills, knowledge and experience you will have

• Experience of managing complex needs, substance misuse and/or housing services.
• An excellent understanding of boundaries, confidentiality, and risk.
• Excellent all-round communication skills and the ability to manage relationships.
• Experience of managing, developing, and supporting staff in a challenging and demanding environment.
• Experience of providing a range of evidence-based interventions to individuals affected by substance misuse and/or offending.
• IT skills including the ability to use Microsoft Office Applications.
• We welcome applications from people with lived experience; however, all employees are required to have an enhanced DBS.

How to apply

Please find attached job description and person specification. If you are interested in applying for this new and exciting role within Emerging Futures, please send your Application Form or CV along with a covering letter detailing why you are suitable for the role to Abigail Molineux – Service Manager.

We would be grateful if you could complete the Equal Opportunities Form attached along with your Application Form to help monitor the effectiveness of our recruitment practices and assess the success of different advertising methods in attracting applications.

This information is separated from the application and used for statistical purposes only.  It will not be made available to anyone directly involved in the selection process.

If you would like to discuss the roles in more detail, please contact  Abigail on 07958 913 318

Closing date 27th October 2023.

Anticipated interview dates are to be confirmed.