Emerging Futures Logo Horizontal
Emerging Futures Logo Horizontal

Service Administrator – Liverpool

Providing administrative, financial and system support to our services.

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Key Information

Position: Service Administrator
Contract: Full-time
Salary: £23,918 – £28,312
Location:
Liverpool
Hours per week:
37.5
Application Closing Date:
11/06/2025

About Emerging Futures CIC

Emerging Futures works with adults affected by drug and alcohol addiction, offering housing and community-based support.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living.

Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change.

The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

As Service Administrator you will provide wide-ranging administrative, financial and system support to staff and volunteers in our local teams to ensure the smooth running of services.

You will also work with our national administration team to develop and improve organisation-wide processes and procedures.

On a day-to-day basis, you will support the Service Manager and wider team to complete administration tasks such as recruitment and asset management.

You will play a key part in data collection and quality, ensuring internal and external deadlines are met.

Download Job Description

About you

You will have excellent organisational and IT skills, good interpersonal skills and willingness to work flexibly as part of a team. You will have:

  • Excellent organisational and interpersonal skills and a proactive approach to fulfilling your responsibilities and taking the initiative.
  • Excellent transferrable skills around accuracy, attention to detail and spotting errors.
  • Experience of general office procedures and administrative duties, including finance and petty cash systems.
  • Basic mathematical skills.
  • Excellent IT skills and experience of using databases and other data management systems.
  • Experience of coordinating and managing housing benefit claims and working with local statutory agencies to manage income and financial issues (desirable, not essential).

How to apply

To apply for this role, click the ‘apply now’ button and complete our online application form.

Our online application form consists of a set of “getting to know you” questions that are specific to each role. For most of our positions, we also ask that you upload a CV.

Download the job description for a full list of duties, along with a person specification detailing essential and desirable skills.

See below for our step-by-step guide to completing your application, and some useful tips to help you understand what we look for.

Download Job Description View GPDR for applicants

Key Dates

Deadline – 11/06/2025
Interview – w.c 16/06/2025

A guide to completing your application

STEP 1

Copy and save the URL at the bottom of the form

So that you can revisit your application at a later date.

STEP 2

Complete your personal details

In order for us to contact you about your application.

STEP 3

Answer our ‘about you’ questions

To help us understand your values, skills and experience.

STEP 4

Upload your CV

Not all roles require a CV. This will not be visible if it is not required.

STEP 5

Complete the declarations

About any adjustments, GDPR, your legal right to work, and DBS checks.

STEP 6

Don’t forget to click ‘submit’

Wait until you see the “application successful” message.

Useful tips

Read these useful tips to help you prepare your application.

Read these useful tips to help you prepare your application.

  • Our job applications are submitted on an online form by clicking the “apply now” button. As with all online webpages, if you lose your internet connection the page can crash, and you risk losing your application.
  • To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first, either on your computer or phone. Once you’re happy and ready to submit, you can paste them into the online form. Alternatively, copy the form URL displayed at the bottom of the form by the “submit” button, and use this to revisit your application online later.
  • It’s always worth double checking that your email address and phone number are correct. If there are typos here, we won’t be able to contact you about your application after we have shortlisted to interview.
  • Write your ‘getting to know you’ responses in your own words. Imagine you’re speaking to the person who you hope might hire you. The more we know about the real you, your values, and your experiences the better (so don’t let ChatGPT answer for you!).
  • Read through your responses a few times before you send the final application and correct any spelling errors or add anything you may have missed. We’re not looking for seasoned copywriters, but it shows you’ve taken care over your application.
  • Not all our jobs require you to upload a CV, but if you are asked to, please make sure it’s in a format that we can read. Accepted formats: pdf, doc, jpeg, jpg, png, txt, docx.
  • Once you have submitted your application, wait until you see the “application successful” message. You’ll also receive an email confirming the application has been received, which has a link to complete our Equality and Diversity short survey.

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05_2025 Service Admin Liverpool

Application Form

Thank you for your interest in applying for a role at Emerging Futures CIC.

Below is our digital application form. Please complete all fields in the online application form before submitting.

As with all online webpages, if you lose your internet connection the page may crash, and you risk losing your application. To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first. Once you’re happy, you can paste them into the online form and submit your application.

Alternatively, click the "save for later" button at the bottom of this form and copy the URL link it displays. You can use this to return to your application online later.

Once submitted, please wait for a confirmation message before closing the page.

Whilst a digital application is preferred, if you would prefer to complete your application via a Microsoft word document, please email recruitment@emergingfutures.org.uk and a member of the team will respond.

*all fields marked with an asterisk are required fields. 

Personal Details

Role Applying For
 

Getting to know you*

This is your chance to tell us more about yourself. The following questions are designed to help us understand your background, motivations, and how you approach challenges. Your responses will give us insight into how you might fit within the team and contribute to the role. We encourage you to write in your own voice and be authentic with your answers.  

Question 1*

Which one of our company values do you identify with the most and why?

Question 2*

What data systems have you used in your last two roles and how did you use them to support data quality and/or audit?

Question 3*

How do you determine which activities have top priorities on your time?

Upload CV*

Please upload your CV using the ‘Upload File’ button below.

Accepted format: pdf, doc, jpeg, jpg, png, txt.

Files should not exceed 50MB.

Adjustments/Arrangements for interview

Data Protection*

Right to work*

DBS / Criminal Record*

Emerging Futures CIC encourages applications from candidates with lived experience of the criminal justice system, and a criminal conviction will not necessarily prevent you from being offered a role; the decision will depend on the type of offence and its relevance to the role.

To discuss any convictions beforehand, contact recruitment@emergingfutures.org.uk. All information will 
be dealt with according to the Emerging Futures Confidentiality Policy.

Declarations*

Submit Application

Thank you for completing the application, click submit and wait for a confirmation
 message before closing the page. You will also receive a confirmation email confirming the application has been received, which has a link to complete our Equality and Diversity short survey. 

QUICK LINKS

Email: info@emergingfutures.org.uk 
Call: 03330 124 714
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© Emerging Futures 2025
Registered office: Glen Valley House, 634 Bacup Road,  Waterfoot, Rossendale, Lancashire, BB4 7AW  Company number: 8938725
© Emerging Futures 2025
Registered office: Glen Valley House, 634 Bacup Road,  Waterfoot, Rossendale, Lancashire, BB4 7AW   Company number: 8938725