Social Media & Marketing Officer – National

Creating impactful social media content, managing campaigns, and leading on community-driven storytelling

Key Information

Position: Social Media & Marketing Officer
Contract: Part-time
Salary: £28,312 – £32,496 per annum (pro rata for p/t)
Location:
Hybrid – remote role with travel to the Brighton office once a week.
Hours per week:
30 hours per week
Application Closing Date:
13/03/2026

About Emerging Futures CIC

Emerging Futures began in 2014, born from a belief that recovery is possible for everyone, and that those who have walked that path should lead the way forward.

From modest beginnings, Emerging Futures expanded across the UK, to a growing and diverse team of staff and volunteers, many with lived experience themselves. Offering support to people affected by homelessness and drug and alcohol use, Emerging Futures has helped thousands through housing, coaching and therapeutic programmes.

Using compassion and courage, Emerging Futures believes that recovery is not just a word, it’s a promise that anything is possible. Together, we’re working for a world where everyone has somewhere to live, something to do, and someone to love.

About the role

The Social Media & Marketing Officer leads Emerging Futures’ social media presence and external-facing marketing activities, bringing our stories, values and mission to life across LinkedIn, Facebook, Instagram and YouTube.

Working closely with the Communications team, our regional services, and the company’s Recovery Voice Network, you will create compelling, sensitive, and engaging digital content that reflects the lived experiences of people in recovery and the strengths of our services.

This role is hands-on and creative: capturing video content in services nationwide, producing high-quality Reels and short-form video, coordinating external freelancers, planning content calendars, and ensuring our online communities feel respected, supported and inspired.

We are open to making the role work for the right candidate, so while Monday-Friday, 9am-5pm is fine by us, we are also open to flexible working patterns and compressed hours to accommodate those with additional needs. We encourage anyone with great experience to apply.

Download Job Description

About you

You will be a creative, confident digital communicator with 2–3 years’ experience in a similar social media or marketing role, able to turn complex social issues into clear, compelling and sensitive storytelling.

  • Experience creating and delivering digital campaigns, including planning, producing and scheduling content across multiple channels.
  • Proven ability to produce high-quality content for Instagram, Facebook, LinkedIn and YouTube including short form video creation.
  • Experience capturing content on location, including interviewing contributors.
  • Experience in building social media analytics reports, interpreting platform data and turning key metrics into practical recommendations.
  • Experience using digital content tools such as Canva, CapCut, Meta Business Suite, and scheduling platforms (e.g. Hootsuite).
  • Experience working with stakeholders across multiple teams to gather and develop content.

How to apply

To apply for this role, click the ‘apply now’ button and complete our online application form.

Our online application form consists of a set of “getting to know you” questions that are specific to each role. For most of our positions, we also ask that you upload a CV.

Download the job description for a full list of duties, along with a person specification detailing essential and desirable skills.

See below for our step-by-step guide to completing your application, and some useful tips to help you understand what we look for.

Key Dates

Deadline – 13/03/2026
Interview – From 23/03/26

A guide to completing your application

STEP 1

Copy and save the URL at the bottom of the form

So that you can revisit your application at a later date.

STEP 2

Complete your personal details

In order for us to contact you about your application.

STEP 3

Answer our ‘about you’ questions

To help us understand your values, skills and experience.

STEP 4

Upload your CV

Not all roles require a CV. This will not be visible if it is not required.

STEP 5

Complete the declarations

About any adjustments, GDPR, your legal right to work, and DBS checks.

STEP 6

Don’t forget to click ‘submit’

Wait until you see the “application successful” message.

Useful tips

Read these useful tips to help you prepare your application.

Read these useful tips to help you prepare your application.

  • Our job applications are submitted on an online form by clicking the “apply now” button. As with all online webpages, if you lose your internet connection the page can crash, and you risk losing your application.
  • To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first, either on your computer or phone. Once you’re happy and ready to submit, you can paste them into the online form. Alternatively, copy the form URL displayed at the bottom of the form by the “submit” button, and use this to revisit your application online later.
  • It’s always worth double checking that your email address and phone number are correct. If there are typos here, we won’t be able to contact you about your application after we have shortlisted to interview.
  • Write your ‘getting to know you’ responses in your own words. Imagine you’re speaking to the person who you hope might hire you. The more we know about the real you, your values, and your experiences the better (so don’t let ChatGPT answer for you!).
  • Read through your responses a few times before you send the final application and correct any spelling errors or add anything you may have missed. We’re not looking for seasoned copywriters, but it shows you’ve taken care over your application.
  • Not all our jobs require you to upload a CV, but if you are asked to, please make sure it’s in a format that we can read. Accepted formats: pdf, doc, jpeg, jpg, png, txt, docx.
  • Once you have submitted your application, wait until you see the “application successful” message. You’ll also receive an email confirming the application has been received, which has a link to complete our Equality and Diversity short survey.
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Social Media & Marketing Officer

Application Form

Thank you for your interest in applying for a role at Emerging Futures CIC.

Below is our digital application form. Please complete all fields in the online application form before submitting.

As with all online webpages, if you lose your internet connection the page may crash, and you risk losing your application. To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first. Once you’re happy, you can paste them into the online form and submit your application.

Alternatively, click the "save for later" button at the bottom of this form and copy the URL link it displays. You can use this to return to your application online later.

Once submitted, please wait for a confirmation message before closing the page.

Whilst a digital application is preferred, if you would prefer to complete your application via a Microsoft word document, please email recruitment@emergingfutures.org.uk and a member of the team will respond.

*all fields marked with an asterisk are required fields. 

Personal Details

Role Applying For
 

Getting to know you*

This is your chance to tell us more about yourself. The following questions are designed to help us understand your background, motivations, and how you approach challenges. Your responses will give us insight into how you might fit within the team and contribute to the role. We encourage you to write in your own voice and be authentic with your answers, so please avoid using ChatGPT.

Question 1*

Tell us about a piece of social media content you created that you are most proud of, ideally involving short‑form video. Describe the context, what you set out to achieve, how you planned and produced the content, adapted it for different platforms, and what the measurable results were.

Question 2*

Describe a time when you used social media analytics to shape future creative content. Explain the situation, which insights you focused on, how you interpreted the data to make decisions or changes, and what impact those changes had on your wider social media strategy.

Question 3*

Describe a time you interviewed someone about a sensitive or complex issue for social media content. Explain how you prepared for the conversation, the steps you took to safeguard and support the contributor, how you shaped their story into a respectful and positive narrative, and the impact the final content had.

Question 4*

Tell us about a time you used an event as part of a wider integrated marketing campaign. Describe the event, your role, the content you planned and captured, how you scheduled and published activity across different platforms (including any scheduling tools you used), and the impact this had on the overall campaign.

Upload CV*

Please upload your CV using the ‘Upload File’ button below.

Accepted format: pdf, doc, jpeg, jpg, png, txt.

Files should not exceed 50MB.

Adjustments/Arrangements for interview

Data Protection*

Right to work*

DBS / Criminal Record*

Emerging Futures CIC encourages applications from candidates with lived experience of the criminal justice system, and a criminal conviction will not necessarily prevent you from being offered a role; the decision will depend on the type of offence and its relevance to the role.

To discuss any convictions beforehand, contact recruitment@emergingfutures.org.uk. All information will 
be dealt with according to the Emerging Futures Confidentiality Policy.

Declarations*

Submit Application

Thank you for completing the application, click submit and wait for a confirmation
 message before closing the page. You will also receive a confirmation email confirming the application has been received, which has a link to complete our Equality and Diversity short survey.