Emerging Futures Logo Horizontal
Emerging Futures Logo Horizontal

Housing Support Worker

Providing housing and recovery support with a goal of achieving independent living.

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Key Information

Position: Housing Support Worker
Contract: Part-time
Salary: £26,539 – £30,375 per annum pro rata
Location:
Hertfordshire
Hours per week:
22 hours per week
Application Closing Date:
17/09/2026

About Emerging Futures CIC

Emerging Futures began in 2014, born from a belief that recovery is possible for everyone, and that those who have walked that path should lead the way forward.

From modest beginnings, Emerging Futures expanded across the UK, to a growing and diverse team of staff and volunteers, many with lived experience themselves. Offering support to people affected by homelessness and drug and alcohol use, Emerging Futures has helped thousands through housing, coaching and therapeutic programmes.

Using compassion and courage, Emerging Futures believes that recovery is not just a word, it’s a promise that anything is possible. Together, we’re working for a world where everyone has somewhere to live, something to do, and someone to love.

About the role

As a Housing Support Worker, you will support people with a history of drug and/or alcohol issues, who are abstinent and living in supported housing projects.

You will work closely with colleagues and partner agencies to provide a range of interventions to support recovery and help people achieve independent living in the community.

You will also work alongside colleagues who will provide psychological therapies to support residents to improve their wellbeing.

You will ensure residents are safe and engaged in positive and meaningful activities in the community that will support their recovery.

Part of the role also focusses on health and safety, risk management, housing compliance, and maintaining safe, clean, and well-managed homes for our residents.

Given Emerging Futures operate a dispersed housing model you will be expected to travel to different sites around Hemel Hempstead, Welwyn Garden City and Hatfield every day. Occasional travel to Watford may be required.

You must also be willing to work some evenings and weekends.

Download Job Description

About you

This is an entry-level role, and we understand that not all candidates will have direct work experience in a similar position. We provide training to all of our Housing Support Workers, enabling them to deliver the role confidently and in a holistic, person-centred way. Whilst a passion for working with people affected by addiction is crucial, candidates may also have experience of working with people with complex needs including challenging or negative behaviour, substance misuse and/or criminal offending backgrounds and supporting them to make changes to their lives. You may also have:

  • Full, clean UK driving license and access to a vehicle.
  • Experience or an understanding of supporting people to develop their personal strengths and sustain their tenancy within a ‘supported housing’ environment.
  • Specialist harm reduction experience.
  • Experience of developing partnerships and working collaboratively with other organisations.
  • A coaching/ counselling/ Health and Social Care qualification.
  • An understanding of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability and personal relationships.
  • Demonstrable experience in housing management, with a strong understanding of health and safety requirements, risk management, property compliance, and property standards.

How to apply

To apply for this role, click the ‘apply now’ button and complete our online application form.

Our online application form consists of a set of “getting to know you” questions that are specific to each role.

For most of our positions, we also ask that you upload a CV. Download the job description for a full list of duties along with a person specification detailing essential and desirable skills.

See below for our step-by-step guide to completing your application, and some useful tips to help you understand what we look for.

Download Job Description View GDPR for applicants

Key Dates

Deadline – 17/09/2026
Interview – TBC

A guide to completing your application

STEP 1

Copy and save the URL at the bottom of the form

So that you can revisit your application at a later date.

STEP 2

Complete your personal details

In order for us to contact you about your application.

STEP 3

Answer our ‘about you’ questions

To help us understand your values, skills and experience.

STEP 4

Upload your CV

Not all roles require a CV. This will not be visible if it is not required.

STEP 5

Complete the declarations

About any adjustments, GDPR, your legal right to work, and DBS checks.

STEP 6

Don’t forget to click ‘submit’

Wait until you see the “application successful” message.

Useful tips

Read these useful tips to help you prepare your application.

Read these useful tips to help you prepare your application.

  • Our job applications are submitted on an online form by clicking the “apply now” button. As with all online webpages, if you lose your internet connection the page can crash, and you risk losing your application.
  • To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first, either on your computer or phone. Once you’re happy and ready to submit, you can paste them into the online form. Alternatively, copy the form URL displayed at the bottom of the form by the “submit” button, and use this to revisit your application online later.
  • It’s always worth double checking that your email address and phone number are correct. If there are typos here, we won’t be able to contact you about your application after we have shortlisted to interview.
  • Write your ‘getting to know you’ responses in your own words. Imagine you’re speaking to the person who you hope might hire you. The more we know about the real you, your values, and your experiences the better (so don’t let ChatGPT answer for you!).
  • Read through your responses a few times before you send the final application and correct any spelling errors or add anything you may have missed. We’re not looking for seasoned copywriters, but it shows you’ve taken care over your application.
  • Not all our jobs require you to upload a CV, but if you are asked to, please make sure it’s in a format that we can read. Accepted formats: pdf, doc, jpeg, jpg, png, txt, docx.
  • Once you have submitted your application, wait until you see the “application successful” message. You’ll also receive an email confirming the application has been received, which has a link to complete our Equality and Diversity short survey.

Working in our Hertfordshire services

By joining the Emerging Futures workforce, you become part of a nationwide team dedicated to providing addiction recovery support services throughout the United Kingdom. This role joins part of a larger team in Hertfordshire, with colleagues working across our services in Watford, Hatfield, Welwyn Garden City and Hemel Hempstead.

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2026_09 HSW - Herts

Application Form

Thank you for your interest in applying for a role at Emerging Futures CIC.

Below is our digital application form. Please complete all fields in the online application form before submitting.

As with all online webpages, if you lose your internet connection the page may crash, and you risk losing your application. To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first. Once you’re happy, you can paste them into the online form and submit your application.

Alternatively, click the "save for later" button at the bottom of this form and copy the URL link it displays. You can use this to return to your application online later.

Once submitted, please wait for a confirmation message before closing the page.

Whilst a digital application is preferred, if you would prefer to complete your application via a Microsoft word document, please email recruitment@emergingfutures.org.uk and a member of the team will respond.

*all fields marked with an asterisk are required fields. 

Personal Details

Role Applying For
 

Getting to know you*

This is your chance to tell us more about yourself. The following questions are designed to help us understand your background, motivations, and how you approach challenges. Your responses will give us insight into how you might fit within the team and contribute to the role. We encourage you to write in your own voice and be authentic with your answers, so please avoid using ChatGPT.

Question 1*

How do your values align with our organisation’s of accountability, integrity and respect?

Question 2*

What experience do you have being responsible for the safety of premises of buildings?

Question 3*

What key skills do you believe are essential when working with clients presenting with complex needs? Give context as to why these skills are so important.

Upload CV*

Please upload your CV using the ‘Upload File’ button below.

Accepted format: pdf, doc, jpeg, jpg, png, txt.

Files should not exceed 50MB.

Adjustments/Arrangements for interview

Data Protection*

Right to work*

DBS / Criminal Record*

Emerging Futures CIC encourages applications from candidates with lived experience of the criminal justice system, and a criminal conviction will not necessarily prevent you from being offered a role; the decision will depend on the type of offence and its relevance to the role.

To discuss any convictions beforehand, contact recruitment@emergingfutures.org.uk. All information will 
be dealt with according to the Emerging Futures Confidentiality Policy.

Declarations*

Submit Application

Thank you for completing the application, click submit and wait for a confirmation
 message before closing the page. You will also receive a confirmation email confirming the application has been received, which has a link to complete our Equality and Diversity short survey. 

QUICK LINKS

Email: info@emergingfutures.org.uk 
Call: 03330 124 714
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© Emerging Futures 2026
Registered office: Glen Valley House, 634 Bacup Road,  Waterfoot, Rossendale, Lancashire, BB4 7AW  Company number: 8938725
© Emerging Futures 2026
Registered office: Glen Valley House, 634 Bacup Road,  Waterfoot, Rossendale, Lancashire, BB4 7AW   Company number: 8938725