Floating Support Worker


Permanent, part time post available 26.5 hours per week
Location Manchester
Salary £23,979 – £25,584 pro rata

Emerging Futures greatest resource is its people, so we also offer our employees generous annual leave, pension, and other benefits.

You will be employed as part of a specialist floating support team working with people experiencing substance misuse issues who are also at risk of eviction/homelessness or struggling to engage meaningfully with services.

The role will involve working with people with coexisting and complex issues, and you will be responsible for identifying support needs and managing a referral and assessment pathway. You will hold a caseload of clients to provide tenancy sustainment support and offer guidance to help navigate Manchester’s housing and treatment services. You will be based across the city, working closely with CGL’s Manchester treatment provider and EF’s housing and network coach services, providing an in-reach service to a variety of settings and partner agencies, including night shelters, hostels, and temporary housing provisions.

This job is for you if…

  • You are someone who is committed to our passion statement and shares in our belief in the inherent capacity and potential of all individuals, and that empowering individuals to support each other leads to positive change; not only for themselves, but also for their communities.
  • You are passionate about desistance and an advocate of asset-based, collaborative working practices from first point of contact, with a long-term vision to create hubs for sustained community development.
  • You are fun, approachable, energetic, confident, warm, empathetic, ambitious, flexible, resilient, discreet, organised and professional.
  • You are able to demonstrate that your personal ethos and work ethic mirrors the values of EF.

What you will be doing

  • Assertive linkage with mental health/health services, CGL and housing/benefit related agencies, including attending appointments if necessary.
  • Completing financial planning with clients, assisting with the payment of rent arrangements, and monitoring non-payment of rent and acting in line with the agreed policy and procedures. Provide debt counselling where appropriate.
  • Providing tenancy sustainment support to reduce the likelihood of eviction and homelessness, in addition to ensuring service users are prepared to move forward towards independent living.
  • Providing harm reduction techniques around substance misuse including preparation for change minimising alcohol use, safer injecting and advice on alternatives, poly drug use etc.
  • Case coordination of service users including assessment, recovery & life planning, keywork and support planning.
  • Providing coaching, wellbeing support and training to enable volunteers and Recovery Coaches to deliver their roles, grow and reach their fullest potential.

Some of the skills, knowledge and experience you will have

  • Knowledge of local services and relevant interventions to support and sustain recovery.
  • Experience of providing a range of evidence-based interventions to individuals affected by substance misuse and/or offending.
  • A clear understanding of confidentiality and boundaries.
  • An understanding and knowledge of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability, and relationships.
  • Keyworker based experience of case management of individuals with a variety of complex needs and the ability to lone work.
  • An understanding/awareness of current national policies on housing, substance use and community development and the strategies that influence the priorities of recovery services.

How to apply

Please find attached job description and person specification. If you are interested in applying for this new and exciting role within Emerging Futures, please send an Application Form or a CV along with a detailed covering letter detailing why you are suitable for the role to Melanie Doyle.

We would be grateful if you could complete the Equal Opportunities Form attached along with your Application Form to help monitor the effectiveness of our recruitment practices and assess the success of different advertising methods in attracting applications.

This information is separated from the application and used for statistical purposes only.  It will not be made available to anyone directly involved in the selection process.

If you would like to discuss the role in more detail, please contact Melanie Doyle on 07538 871 401.

Closing date 17th November 2023.

Anticipated interview dates are to be 27th November 2023.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.