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Emerging Futures Logo Horizontal

IT Manager – National

Providing IT management across the Emerging Futures services nationally.

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Key Information

Position: IT Manager
Contract: Full-time
Salary: £40,362 – £45,283 per annum
Location:
National
Hours per week:
37.5 hours per week
Application Closing Date:
26/10/2025

About Emerging Futures CIC

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living.

Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change.

The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

The IT Manager will be responsible for the day-to-day management of our information systems infrastructure, ensuring reliable and secure IT services across all Emerging Futures locations.

This role combines hands-on technical management with strategic oversight of our IT assets and security posture.

You will manage and develop IT support staff through regular one-on-one meetings, performance reviews, and mentorship to junior team members.

You will collaborate with local teams and the housing department to provide tailored IT solutions and support systems like CCTV.

You’ll deliver hands-on technical support, manage hardware and software provisioning, and establish IT service standards and best practices.

In addition, you will support the creation and implementation of IT and Information Systems roadmaps, ensuring adherence to policies and processes.

You’ll also manage hardware lifecycle updates and promote adoption of tools like Microsoft 365, Teams, Power BI, Fabric, and Salesforce.

Download Job Description

About you

For this role, you will have experience in IT management, ideally within a multi-site or enterprise environment. You should also have:

  • A degree in Computer Science, IT, Business Administration, or a related field, or equivalent experience.
  • A working knowledge of GDPR, PCI, Cyber Essentials and ISO framework.
  • A strong knowledge of Microsoft 365 and Salesforce administration.
  • ITIL or similar service management framework knowledge.
  • Excellent communication, interpersonal, problem-solving and analytical skills
  • Experience in IT troubleshooting, task prioritisation, process adherence and improvement, and working to SLAs and KPIs.

How to apply

To apply for this role, click the ‘apply now’ button and complete our online application form.

Our online application form consists of a set of “getting to know you” questions that are specific to each role. For most of our positions, we also ask that you upload a CV.

Download the job description for a full list of duties, along with a person specification detailing essential and desirable skills.

See below for our step-by-step guide to completing your application, and some useful tips to help you understand what we look for.

Download Job Description View GDPR for applicants

Key Dates

Deadline – 26/10/2025
Interview – 06/11/2025

A guide to completing your application

STEP 1

Copy and save the URL at the bottom of the form

So that you can revisit your application at a later date.

STEP 2

Complete your personal details

In order for us to contact you about your application.

STEP 3

Answer our ‘about you’ questions

To help us understand your values, skills and experience.

STEP 4

Upload your CV

Not all roles require a CV. This will not be visible if it is not required.

STEP 5

Complete the declarations

About any adjustments, GDPR, your legal right to work, and DBS checks.

STEP 6

Don’t forget to click ‘submit’

Wait until you see the “application successful” message.

Useful tips

Read these useful tips to help you prepare your application.

Read these useful tips to help you prepare your application.

  • Our job applications are submitted on an online form by clicking the “apply now” button. As with all online webpages, if you lose your internet connection the page can crash, and you risk losing your application.
  • To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first, either on your computer or phone. Once you’re happy and ready to submit, you can paste them into the online form. Alternatively, copy the form URL displayed at the bottom of the form by the “submit” button, and use this to revisit your application online later.
  • It’s always worth double checking that your email address and phone number are correct. If there are typos here, we won’t be able to contact you about your application after we have shortlisted to interview.
  • Write your ‘getting to know you’ responses in your own words. Imagine you’re speaking to the person who you hope might hire you. The more we know about the real you, your values, and your experiences the better (so don’t let ChatGPT answer for you!).
  • Read through your responses a few times before you send the final application and correct any spelling errors or add anything you may have missed. We’re not looking for seasoned copywriters, but it shows you’ve taken care over your application.
  • Not all our jobs require you to upload a CV, but if you are asked to, please make sure it’s in a format that we can read. Accepted formats: pdf, doc, jpeg, jpg, png, txt, docx.
  • Once you have submitted your application, wait until you see the “application successful” message. You’ll also receive an email confirming the application has been received, which has a link to complete our Equality and Diversity short survey.

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10_2025 IT Manager

Application Form

Thank you for your interest in applying for a role at Emerging Futures CIC.

Below is our digital application form. Please complete all fields in the online application form before submitting.

As with all online webpages, if you lose your internet connection the page may crash, and you risk losing your application. To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first. Once you’re happy, you can paste them into the online form and submit your application.

Alternatively, click the "save for later" button at the bottom of this form and copy the URL link it displays. You can use this to return to your application online later.

Once submitted, please wait for a confirmation message before closing the page.

Whilst a digital application is preferred, if you would prefer to complete your application via a Microsoft word document, please email recruitment@emergingfutures.org.uk and a member of the team will respond.

*all fields marked with an asterisk are required fields. 

Personal Details

Role Applying For
 

Getting to know you*

This is your chance to tell us more about yourself. The following questions are designed to help us understand your background, motivations, and how you approach challenges. Your responses will give us insight into how you might fit within the team and contribute to the role. We encourage you to write in your own voice and be authentic with your answers, so please avoid using ChatGPT.

Question 1*

How would you describe yourself as a manager?

Question 2*

Can you describe your experience managing a tenant in the Microsoft 365 cloud?

Question 3*

Tell us about a time when you successfully led a team.

Upload CV*

Please upload your CV using the ‘Upload File’ button below.

Accepted format: pdf, doc, jpeg, jpg, png, txt.

Files should not exceed 50MB.

Adjustments/Arrangements for interview

Data Protection*

Right to work*

DBS / Criminal Record*

Emerging Futures CIC encourages applications from candidates with lived experience of the criminal justice system, and a criminal conviction will not necessarily prevent you from being offered a role; the decision will depend on the type of offence and its relevance to the role.

To discuss any convictions beforehand, contact recruitment@emergingfutures.org.uk. All information will 
be dealt with according to the Emerging Futures Confidentiality Policy.

Declarations*

Submit Application

Thank you for completing the application, click submit and wait for a confirmation
 message before closing the page. You will also receive a confirmation email confirming the application has been received, which has a link to complete our Equality and Diversity short survey. 

QUICK LINKS

Email: info@emergingfutures.org.uk 
Call: 03330 124 714
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© Emerging Futures 2025
Registered office: Glen Valley House, 634 Bacup Road,  Waterfoot, Rossendale, Lancashire, BB4 7AW  Company number: 8938725
© Emerging Futures 2025
Registered office: Glen Valley House, 634 Bacup Road,  Waterfoot, Rossendale, Lancashire, BB4 7AW   Company number: 8938725